About Marylou
I am a Service Consultant at Lexus of Brookfield with 13 years of experience in the automotive industry. A graduate of University of Wisconsin Milwaukee, I hold a Master Certification in my field and am also fluent in Spanish. My professional approach is built on reliability, clear communication, and a focus on providing efficient solutions for my clients. Outside of the dealership, I enjoy spending time gardening and keeping active with my dog. I am also an avid traveler who enjoys sharing stories of my adventures. Whether I am managing vehicle maintenance or discussing upcoming travel destinations, I prioritize being attentive and thorough in everything I do.
Customer rating
4.9 / 5 based on 16 ratings (13 written reviews)
Recent reviews
Marylou was very friendly and professional working with us and our insurance company. She communicated often with updates and responded to all our questions.
— Dan T. ,
She did a great job and the team was thorough.
— Bryan H. ,
Marylou was very helpful and made everything go well for my service appointment. A pleasure to work with her.
— Mary M. ,
This was my first car service in Brookfield Lexus Service Station. I did noted, very good office organization and professional contact with clients. I am very happy to switch my future services from Milwaukee to Brookfield Lexus. I will be bake for recommended services soon. Best regards to you good work.
— Walenty K. ,
Sent question on why all 4 of my tire pressures were different. And she just responded "bring it in and we will recheck it" Explained I live an hour away and also asked for a checklist of what they did, and never heard from her again.
— Robert N. ,
Excellent service.
— Ildko H. ,
Good
— Katherine B. ,
Marylou is always right on top of all my concerns. Her follow up is excellent as well. I would highly suggest Lexus owner's ask for her!
— Susan D. ,
It was great . Nice experience and awesome customer service
— Ragunath P. ,
All went very well. Marylou was very courteous and helpful and on top of everything. A good experience for us. Thank you!
— Daniel P. ,