About Klayton
As a Service Advisor at Lexus of Brookfield with three and a half years of experience, I am driven by a commitment to the high standards of the Lexus brand. I take pride in my work and focus on providing a luxury experience for every guest. My approach is built on being open, honest, and highly attentive to detail. I prioritize clear communication to ensure that every guest’s needs are met and that they leave satisfied with their service. Outside of the dealership, I am a dedicated parent to my two children, Giovani and Samira, who motivate me to work hard and maintain my professional focus. I value building lasting relationships with my clients and am dedicated to delivering the quality of care they expect.
Customer rating
4.9 / 5 based on 37 ratings (27 written reviews)
Recent reviews
My experience was great. Klayton was very friendly and gave price of work upfront.
— Miiko M. ,
Very good experience…he explained the issues and cost, but most importantly, he accommodated my schedule. Communication throughout the multi-day service process was excellent.
— William P. ,
Klayton provided information that was helpful related to my vehicle. Unfortunately, the service took longer than expected however the team was apologetic and quickly provided an answer when I checked on my vehicle. That response made me feel comfortable and respected.
— Monique J. ,
Very professional! Had an emergency situation with my vehicle and he took care of the issue promptly. Very impressed with the representative and how the situation was handled.
— Rashall S. ,
It was great. I did not like, however, the IMMEDIATE ATTENTION to items that they felt needed to be attended to to the tune of over $3000. I am convinced that since I own a Lexus the assumption is that cash for such thing are readily available.
— Mareta P. ,
Very good.
— Mary Jo V. ,
Great service.
— Thomas S. ,
Excellent. He kept me informed on the progress.
— Susan K. ,
Very professional!
— Jacqueline M. ,
Klayton represented himself and Lexus quite well.
— Patricia B. ,